Thank you for the kindness shown to Mum over her 9 year stay with you. Staff had a good rapport with her and knew all her ways, difficult or otherwise. Particular mention should be made to the way you handled her medication and her medical history,which was a worry to us should she go home. Mum was a strong willed person with a very active mind when she first came to Bryony, which unfortunately over the years was not to be. We know she was happy with her stay and never moaned once [or maybe sometimes]. We were surprised how well she settled since, for many years, she was adamant she would not go into a home but when the time came to surrender she put up a good fight. It can only be to the credit of Bryony that she had such a long and enjoyable stay with you. I will personally miss my weekly visits and the chats to the staff.
CM Dec 19
May your kindness and generosity return to you a thousand fold. I so appreciate the kindness and love shown to my dear mom. Thank you so much and may you continue your good works every single day.
KC Aug 19
We want to say ‘Thank you’ to each and everyone of you for your kindness and care during the last few years that our friend lived at Bryony House [along with her husband]. You all gave excellent care and showed kindness and compassion at this important time of life. Despite her illness, you all treated her as the person she was and helped maintain her dignity to the end. She mattered as an individual to you all. It was a comfort to us to know she was never alone. We can’t speak highly enough of Bryony House and the standard of care you give to all your residents.
L & D Jul 19
I made an excellent decision to have a week’s respite care at Bryony House. The care I received was fantastic. Every member of staff welcomed me and showed concern for my welfare. My dietary requirements did not phase the kitchen staff, all my meals were tasty and satisfying. My bedroom was clean, comfortable, roomy and of a high standard. I very much enjoyed sitting and walking in the beautiful and well maintained garden. The tranquility of the garden helped me cope with my anxieties. In conclusion I can say that my stay at Bryony House was a success due to the compassion showed by the staff. My thanks to you all.
DA Jul 18
Thank you so much for your kind care of mum during the past 3 years. Her move to Residential care was a traumatic time for both of us. Due to the kind help of all the staff, and mum’s ability to make the best of every situation, she did settle. Having everything to hand, mum developed a routine which allowed her to keep her independence until the last few months of her life. A real turning point was realising that she could take a walk in the garden each afternoon and feed the birds. Of course, being a fun loving girl, mum enjoyed the banter with the staff and having a dance with the carers when she was more mobile. She very much appreciated the entertainment, and another highlight was holding some of the strange creatures the Animal Man brought in – a talking point for weeks afterwards. I was at Bryony so much I came to know you all well and I will miss our chats. Thank you for your kindness in supporting me too, especially in the last few months when mum’s health was declining . I wish you all the very best.
KS Jul 18
Thank you all so much for the care and devotion you showed our mother. She spoke very highly of the care she received from you, and we know that you all made her feel comfortable and welcome. On the day of passing, the staff were so helpful and concerned for my family who were here with me in moms final moments. Your care and concern will always remain very much appreciated.
MJ Jul 18
On behalf of the family I wish to say a huge ‘Thank you’ to all at Bryony House for all the care you gave my husband. During his stay he received round the clock care, enjoyed his meals and the entertainment and no words can express our joy at seeing him made so happy and comfortable during those last few months. We will be forever grateful to you all for giving so much loving care to a very special person. Bless you all for making his last few months so happy.
BS Dec 17
We wish to express our most grateful thanks for all the love and care you showed to my wife during the weeks she was with you and for the way in which you responded so quickly for a return stay when I had to go back into hospital again. Apart from being so comfortable in your home and its lovely conservatory and garden, all of you were so friendly and willing to help at all time and accommodate our family and their children on their visits, which made such a big difference to her stay. The only reason for her move was was due to the distance from home that so limited my visits, but we used the high standards we found at Bryony House in finding the Home to which she has now moved, and it is only a few minutes away from home for me. Again our thanks and God Bless you all for the dedicated and most caring work that you do.
HJ May 17
I just wanted to write to say ‘Thank you’ to all the staff at Bryony House for looking after my mother for the last 4 years. She really enjoyed her time with you and every time I visited she would say how well she was looked after and how much liked talking to everyone there.It must have been very wearing looking after her in the last few months and weeks of her life but the care you all gave to her and the patience you all showed was wonderful. Once again thank you very much to all at Bryony House for the wonderful care you provide.
NS May 17
Having just attended my friends funeral, I was able to record publicly what a wonderful home Bryony House had been for her last 18 months. I remember the first time we visited, she sat in the room that was to become hers and said ‘I think I could be happy here’. She was right, it was a happy home where she felt secure, cared for and loved from the day she moved in. Little things were important, home cooked food and patient staff, pictures put up, everyone working together for the best. Her last 4 months were difficult where staff faced the challenges that go with caring for a failing and weakening body. I have no doubt she was greatly helped in those last weeks by the carers who went the extra mile. Every time I visited I came away convinced that she was loved by the wonderful carers. I suspect that genuine love cannot be recorded in the assessments you have to comply with but it makes the world of difference. On behalf of all to whom she was precious, thank you very much.
CT April 17
We would like to thank everyone for the love and care that you gave to my relative while she was living in the home and especially towards the end of her life. We were always impressed by the friendliness of the staff and the home whenever we visited. Thank you again.
D&HD April 17
Your firework display tonight went off like clockwork, and the time and thought you must have put into it was much appreciated by myself and I’m sure the other residents. There was no awkward long pauses and that is hard to avoid when you have no one “behind you” to help. Possibly you have learned “the art” over years but we appreciated very much the fireworks you bought and the organised manner you had laid them out for yourself to set them off. Congratulations.
BJ November 2016
I would just like to say “thank you” to Bryony staff for all the care they gave to Mum in her 4 years with you.
Loosing your independence cannot be easy and your staff helped to mitigate that loss. Their patience and tolerance were tested frequently – I am sorry Mum was so difficult; a lady with attitude. Staff were unfailingly polite and kind to her whatever her behaviour. I would like to thank you all, too, for the support you have given me over the years. It was helpful to hear I didn’t get everything wrong.
The Celebration of her life service was a lovely tribute. We did include thanks to you and were sad that no one was able to come. I enclose a copy of the service for your interest.
All good things.
C. June 2015
I am writing to thank you for the wonderful care you gave my Dad for the 20 months he was with you.
I and my brother had spent much time and visited many homes looking for a suitable one for Dad and we both felt Bryony House was “the one”! Everyone is friendly, caring and cannot do enough for the residents!!
I shall miss seeing you all regularly though I am “A Friend of Bryony House” so shall have a link with your wonderful place.
Love to all the residents
LF. December 2015
Thank you Bryony House for looking after my mother whilst I had to concentrate on my hospitalised father.
It was a difficult time made easier for me by you, knowing that my mother was being well looked after by thoughtful and caring staff. I do hope everybody at Bryony had a happy Christmas and that 2016 will be a good year for you all.
Thank you and best wishes
SM. December 2015
A very belated but heartfelt thank you to all the staff for caring for my husband in June. He had a happy time and was looked after so well. I really enjoyed my break thanks to you all.
We want to thank you all for the care, love and patience shown to Dad over his time with you. He was always happy and settled with you. We know he was in good hands.