New Care Enquiries 0121 475 2965 Option 3 Other Enquiries 0121 475 2965 Charity Number 00222915 Company Reg. No 00551609
Meet The Team
Meet the experienced team that makes Bryony House the wonderful place it is. Our staff will always be here for you to make sure your needs are taken care of. Team members are adequately trained to provide assisted living services for residents in need. Give us a call and stop by the center to meet us in person and see us in action.
Lorraine Whittaker
Registered Manager
Lorraine is a mother of one, a son who is now grown up. Lorraine started her career right here at Bryony House 30 years ago and has worked her way through her qualifications gaining NVQ level 2,3,4 and 5 and Leadership and management. Lorraine also has her medication certificate.
Lorraine has been a Carer, Senior Carer, Assistant Manager and acting Deputy manager until working her up to become the full time Care Home Manager in 2018. In January 2021 Lorraine became the registered Manager.
Lorraine feels very passionate about her role and making a difference through 'Good quality Care'.
And so the journey begins for Bryony House to be 'outstanding' in all areas by the regulator, CQC
Tracy Goddard
Assistant Manager
Tracy has been married to Dean for five years and they have been together for seventeen years. Tracy has one daughter Taylor, two stepsons, one step daughter and a daughter in law.
Tracy began her care career twenty eight years ago at sixteen years old and achieved much in that time. Tracy has her NVQ level 2, 3 and 4 along with medication training and has recently successfully achieved her train the trainer certification and NVQ level 5.
Tracy joined Bryony in January 2019 as a floor senior and has since become a valuable and respected member of the management team. In November 2020, she was appointed Head Senior becoming office based ensuring the smooth running of shifts, controls and monitors the medications, Dol's, CQC notifications and supervising and leading the senior and care staff. On January 1st 2023 after an successful interview Tracy was appointed as the Assistant Manager.
Tracy has played a huge role in introducing and the smooth transition of the new Access clinical and medication systems.
The care, welfare and wellbeing of her residents is very important to Tracy.
Lee Roberts
Company Secretary and Management Administrator
As the Company Secretary and Management Administrator of Bryony House, Lee covers many aspects of the business from Care, accounts, ordering, admin, IT, advertising and bringing in new residents. Lee joined Bryony in 2019 and has introduced many new systems to Bryony, including the new signing in ipad, the staff on duty monitor as you walk in and others.
Jessica Fernandes
Receptionist/Finance Administrator
Jessica joined Bryony House in 2021, joining a newly formed admin team. You will find Jessica greet you as you enter Bryony House.
Bill Blakeman
Office Senior
William Blakeman has been at Bryony for over 5 years now and was hired as a floor senior care assistant and was promoted to Office Senior in January 2023. Bill is happily married to Chloe and has grown up children, you can find him in the Main Care Office on the ground floor.
Julie Tame and the Kitchen Team
Kitchen Manager
Julie has been with Bryony for over 15 years, happy married to Spencer and has one son Shane. You can find Julie and her team in the kitchen on the ground floor.
Senior Care Assistants
Job Title
Kerry Osborne, Lesley Hodgetts, Armela Jiménez and Jean Walsh make up the Senior Care Assistants. They can be found on the floor supervising the shifts accordingly.
Care Assistants
Care Assistant
Care Assistants deliver the day to day care to all service users, they will be found throughout the home in their pine green tunics.
Domestic Team
Cleaners and Laundry
Maxine Dunne and her team do a marvellous job in keeping Bryony House clean and smelling amazing. You can find them throughout the home in their lillic tunics.
Ian Crawford
Maintenance
Ian has been Bryony's maintenance man for over 15 years, Ian knows every nook and cranny of Bryony and is a valuable member of the team.
Linda Barrett
Activities Co-ordinator
As Bryony House activities co-ordinator Linda keeps all the service users entertained with games, puzzles and entertainers.
Ray Barrett
Gardner
As Gardner, Ray ensures the upkeep of Bryony's famous garden and surrounding areas and grounds.